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Zeno Intelligence

DTC brands and online retailers, including wholesale

AI systems for e-commerce brands

Support inboxes fill with 'where's my order?', wholesale inquiries wait days, and reviews depend on a one-off email. We automate the repetitive conversations so your team handles the ones that need a person.

Where the leaks usually are

  • 'Where's my order?' tickets
  • Slow replies to wholesale inquiries
  • Returns admin

Tools we plug into

  • Shopify
  • WooCommerce
  • Gorgias
  • Klaviyo
  • ShipStation

Not on the list? If it has an API, an inbox or a spreadsheet export, we can usually connect it.

What fits

Systems that fit e-commerce

Peak season: Black Friday to New Year.

B5

Customer Update Autopilot

Order and delivery updates that stop status tickets.

Example: Order, shipping and delay updates that stop 'where's my order?' emails.

B1

Never-Miss Lead Desk

60-second replies to wholesale and B2B inquiries.

Example: A wholesale inquiry arrives through the site at midnight; it gets a reply in a minute and a call slot with sales.

B7

Custom AI Build

A returns portal or support assistant built on your rules.

Example: A returns portal that reads the order, applies your rules and books the courier.

Get a free Leak Report for your e-commerce business

We call your business line, submit your web form and check your Google reviews, then send you a ~90-second video of what happened. Free, within 2 business days. Test calls are recorded with your permission.

Not sure which system comes first?

Take the 2-minute AI & Revenue Leak Score, or book the AI Opportunity Audit and we'll measure it in dollars.

Request my Leak Report