Free · Any business with a phone or web form

See what your customers get when they call

We mystery-shop your business: call your line, submit your form and check your reviews. Then we send you a ~90-second video of what happened.

How it works

1
We call your line
Like a real customer would, at a normal busy time. We note whether it's answered, how long it takes, and what happens if it isn't. Calls are recorded with your permission.
2
We fill in your web form
Then we time how long a reply takes, and what it says.
3
We check your reviews
How many, how recent, and whether they get replies, compared with nearby competitors.
4
You get a ~90-second video
What happened, what it probably costs you, and the one thing we'd fix first. No obligation.

About the recording

We only place and record test calls with your permission (the first box in the form). Some states (for example FL, CA, WA, PA and IL) require every party to consent to a recording. In those states our test calls open with a short recording notice.

Request your Leak Report

Takes about a minute. Fields marked * are required.

First name

Last name (optional)

Email

Business name

Main business phone

The number customers call. This is the line we test.

Website (optional)

We'll test the form on it.

City

State / country

Main software (CRM or job software)

Monthly spend on leads and ads

Best time to reach you

Permissions

I authorize Zeno Intelligence to place test calls to my business line, submit my website form, and record those calls for my Leak Report and audit. I confirm I own or manage this business and can give this permission. (required for the Leak Report)

Some states (for example FL, CA, WA, PA and IL) require every party to consent to a recording. In those states our test calls open with a short recording notice.

I agree that Zeno Intelligence may contact me by phone call and SMS, including messages sent using automated technology or an artificial or AI voice, at the number provided, about my enquiry and related offers from Zeno Intelligence. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. See SMS Terms and Privacy Policy. (optional)

Send me Zeno Intelligence's occasional emails about AI systems, offers and new resources. Unsubscribe any time. (optional)

Free. We'll test your line within 2 business days and email you a ~90-second video.

Questions

Will my staff know it's a test?

Not unless you tell them. That's the point: we want to see what a real customer gets. We never pretend to be a specific real person, and we never book fake jobs.

Why do you record the calls?

So the video shows exactly what happened, not our memory of it. Recordings are used only for your report and audit. In states that require everyone's consent, our calls open with a short recording notice.

What does it cost?

Nothing. If the report shows a leak worth fixing, we'll suggest a next step. If not, we'll say so.