Privacy policy

This policy explains what personal information Zeno Intelligence ("we", "us") collects through zenoaitechnologies.com, why, and what you can do about it. Legal entity: Zeno Intelligence, a sole proprietorship of Himanshu Choudhary. Contact: founder@zenoaitechnologies.com.

What we collect

• Details you give us in forms: name, email, company, website, business phone, city, state or country, the software you use, lead-spend band and the best time to reach you.
• Answers to the AI & Revenue Leak Score and the ROI calculator.
• Consent records: which consent you gave or refused, the exact wording and version shown, the time, your IP address, browser user agent and the page URL.
• Call recordings and form tests made for your Leak Report or audit, only with your permission.
• Booking and payment details: meeting times from our scheduling provider, and order status and references from our payment provider. We never see or store full card numbers.
• Analytics, only if you accept analytics cookies. See the cookie policy.

Why we use it

• To reply to your inquiry and deliver what you asked for (report, score, audit).
• To contact you by phone, SMS or email where you've agreed to it.
• To keep records we're required to keep (for example, invoices for tax).
• To prove consent and protect against fraud and abuse.

We do not sell or rent your personal information, and we never will.

Who we share it with

Service providers that run parts of this site for us, under contract, only for these purposes: hosting (Vercel), database (Neon), email delivery (Resend), scheduling (Cal.com), payments (Skydo, or Stripe if enabled), bot protection (Cloudflare Turnstile), rate limiting (Upstash, if enabled), analytics (Plausible or Google Analytics, only with consent), and any CRM or automation tool you ask us to connect to. Some providers are in the United States or other countries; we rely on their standard contractual protections.

Call recordings

If you ask for a Leak Report and tick the recording box, we place test calls to your business line and record them. In states that require every party's consent, our calls start with a short recording notice. Audit video calls are recorded too, and we tell you before they start. Recordings are used only for your report and audit.

How long we keep it

• Inquiries and scores: up to 24 months after our last contact, unless you ask us to delete them sooner.
• Recordings: up to 12 months after the report or audit is delivered.
• Orders and invoices: as long as tax law requires, with personal details removed when you ask us to delete your data.

Your choices and rights

• Reply STOP to any text to stop texts. Use the unsubscribe link in any marketing email.
• Ask us for a copy of your data, to correct it, or to delete it, by emailing founder@zenoaitechnologies.com. Deletion removes your lead record, answers, consents, recordings and notes; we keep a record that a deletion happened (without your details) and orders stripped of personal details.
• Depending on where you live (for example California, the UK or the EU), you may have extra rights. We'll honor them.

Security

Data is encrypted in transit, access to our admin area is limited to named staff, and forms are protected against bots and abuse. No system is perfectly secure; if something goes wrong we'll tell you as the law requires.

Children

This site is for businesses and isn't aimed at anyone under 18.

Changes

We'll post any change here and update the date at the top.

Postal address: Building No. 12, Moti Ram Road, Ram Nagar, Shahdara, Delhi 110032, India.