Start free. Pay when the numbers make sense.

It's 7–10 days of work on your real data: call logs, CRM and ad spend. It's credited in full to setup if you start within 14 days (50% within 30 days), so if you go ahead it costs nothing extra.

No. If the free Leak Report shows an obvious fix, like missed calls, you can start with the Lead Desk directly. The audit is for when you want the numbers before deciding.

Ready-made systems run a 90-day initial term, then month-to-month. The founding-client offer has a 3-month minimum.

Usage costs (phone minutes, SMS, AI) are billed on accounts in your name, so you own them and can see every cent. We estimate them for you before setup; for most small businesses they're modest next to the monthly fee.

By bank transfer, against an invoice we email you. Your receipt follows by email as soon as the payment clears.

Fair. That's why you own every account we set up (phone, CRM, AI tools), there's no long lock-in after the first 90 days, and you get a Monday report with real numbers. If it isn't working, you'll see it in the report before we do.

Many do, and they can have one. The AI says it's an AI, handles the calls nobody was going to answer anyway, and transfers anyone who asks for a person or has an emergency. The alternative for those callers is usually voicemail.

It works from a script and FAQ you approve, and it can't quote prices or promise dates unless you allow it. We review transcripts weekly in the first month and tighten anything that's off. Anything that goes to a customer in writing for a sensitive matter (claims, legal, medical) is drafted for a person to approve.

Start free: the Leak Report and AI Score cost nothing. The $2,000 audit puts a dollar figure on your leaks and is credited to setup if you go ahead. If the numbers don't show a clear return, we'll tell you not to buy.

Good, we'll use it where it's good enough. Most built-in AI handles one tool; the leaks usually happen between tools, like a missed call that never reaches the CRM. We connect what you have before we build anything new.

Sometimes that's the right answer, and the audit will say so. A person costs more, works set hours and takes holidays; the Lead Desk answers at 2am in a storm. Many clients use both: AI for volume and after hours, people for the conversations that close.

It can be, with the right consent. Texts to people who contacted you about their inquiry are generally fine; marketing texts need prior express written consent. We check consent before any reactivation, log it, and honor STOP instantly. This isn't legal advice; check with your lawyer for your situation.

Every Monday you get a one-page report: calls answered, leads replied to, appointments booked, and calls worth listening to. The numbers come from your own phone system and CRM, not from us. The Lead Desk also comes with a month-one guarantee.